Contact Us – Neotonics

We are here to help you with any questions, concerns, or feedback about Neotonics. Our dedicated U.S.-based customer support team is committed to providing you with the best possible assistance.

Customer Support

For product inquiries, order support, shipping questions, and general information about Neotonics, please contact us using any of the methods below:

📧 Email Support

Email: [email protected]

Our email support team typically responds within 24-48 business hours. For fastest resolution, please include your order number (if applicable) in your message.

📦 Order & Shipping Support

Neotonics orders are processed and fulfilled through our trusted retail partner. For order-specific inquiries including tracking, shipping status, and delivery concerns, please contact the retailer below:

▶ BuyGoods (Primary Retailer)

BuyGoods is a registered trademark of BuyGoods, a Delaware corporation located at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA.

Contact: Visit www.buygoods.com/contact for order-related support.

🔄 Returns & Refund Requests

Neotonics comes with a 60-Day Satisfaction Promise. If you're not completely satisfied with your purchase, you may request a refund within 60 days of your original purchase date. Please review our Refund Policy for complete details on how to initiate a return.

ⓘ Manufacturing & Company Address

Neotonics
19655 E 35th Drive Suite 100
Aurora, CO 80011, USA

Important Links

Thank you for choosing Neotonics. We value your trust and are committed to helping you achieve lasting skin and gut health and a healthier, more youthful life.